Privacy Policy
At Lotus West Properties (DBA Lotus Properties), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information you provide directly, such as:
- Name
- Email address
- Phone number
- Mailing address
- Property preferences
- Financial information (for transaction purposes, if applicable)
We also collect data automatically through cookies and similar technologies, including:
- IP address
- Browser type
- Device information
- Pages visited on our site
For more information about our use of cookies and similar technologies, please refer to our Cookie Policy.
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide real estate services
- Improve our website and services
- Send updates or marketing communications (with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors, marketing services, and analytics providers
- Legal and regulatory authorities, when required by law
4. International Data Transfers
If we transfer your personal information to service providers or affiliated entities outside of the United States, we will ensure that appropriate safeguards are in place to protect your data.
5. Your Rights
Under the California Consumer Privacy Act (CCPA) and other applicable laws, you have the right to:
- Request access to your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Request portability of your personal information
- Opt-out of the sale of your personal information (note that we do not currently sell personal information)
- Opt-out of receiving marketing communications
To exercise these rights, please contact us at info@lotusproperties.com or call (323) 487-2650. We will respond to your request within 45 days. Please be aware that you must verify your identity before we change or delete the information we have stored. If we cannot verify your identity, you will be informed.
6. California Shine the Light Law
California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in the "Contact Us" section.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a more extended retention period is required by law.
8. Security
We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at info@lotusproperties.com or call (323) 487-2650.
